Today we read an article in Travel Weekly that Dollar Thrifty and participating franchisees have adopted a fleet-wide no smoking policy and warns renters who do not comply may face a cleaning charge of up to $250.
As a former smoker and frequent traveler, I applaud this move and will likely turn to Dollar/Thrifty first when needing a rental car. For non-smokers, there is nothing worse than taking the keys to your rental car and immediately being bombarded with the smell of stale cigarette smoke upon opening the door.
However, on the flip side, as travel agents, we must now make sure we ask clients if they smoke or not before making a car rental reservation for them and advise them of the policy if Dollar/Thrifty is the best priced car rental for the client. Of course a plus for travelers using a travel agent to book their cars is that we can tell them about the policy before the client arrives to pick up their car and be faced with a surprise no one told them about.
We'd love to hear your opinion on this subject.
Promal Vacations
Making Your Dream Vacation a Reality!
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