Sunday, June 2, 2013

Hotel Review - Burlington Hotel, Dublin Ireland

We spent two nights at the Burlington Hotel on a recent Taste of Ireland Tour. This hotel is rated four stars. It is located outside the City Center in a quiet residential neighborhood that is a 15 minute walk from St.Stephens Green. There are City bus stops right outside the hotel, so it is easy to get around.

The lobby setting is cozy. On the left is a sitting area with a coffee and pastry bar. The are many seats here but because this hotel is used by many tour operators and has a convention center, finding  seating is tough if you want to spend some idle time in the lobby to enjoy a great cup of coffee.
Coffee bar

We were the first in our group at check in and were able to be assigned a room right away, room 450, a Classic.Room.  This room was a triple with  double and twin bed. The room and bathroom were very clean but rooms could use some updating. The desk area across from the beds revealed a huge bowing of the shelf. Carpet was clean but has seen better days. The t.v. is not flat screen and we had much trouble with the remote. There is a small hairdryer with very little power.  There was an empty mini bar and we put bottles of water in it that never got cold so not sure if it worked.

This particular room was extremely noisy. It was the second door from the elevator and we could hear conversations all night as people coming off the elevators chatted loudly through the  paper thin walls. Others on our tour who had rooms near the bar complained of hearing loud music There is some type of unit on the roof under our window that is extremely noisy at it runs 24 hours a day. There is no air conditioning in the Classic rooms and it was unbearably hot.(Executive rooms and higher have air conditioning). The window only opened about 2 inches from the top so opening the window brought no relief and we were awakened by the noise from outside the window several times. Ask for a room that does not face the courtyard.

A nice touch in the bathroom is a glass door enclosure.  While the fit was a bit tight, we didn't have to worry about water escaping a shower curtain and coagulating on the floor.

A very nice buffet breakfast is included until 10:30 am. It is the same every day. There are two other restaurants that are in the hotel but highly priced.  There is a small neighborhood two or three blocks away with more moderately priced food as well as food tents outside for lunch on the river.

There is a gym and many conference rooms in this hotel. There were several conferences going on while we were there and the lobby was always busy and full or people.  Since it is used by so many tour operators and for conferences this hotel might not be desirable for solo travelers, couples or families traveling independently.

Staff was professional and polite at all times. Service at the coffee bar and breakfast was very good and the cleanliness of our room was maintained. There are no washcloths in the room so if you like to use one, bring your own. We knew that not all European hotels offer washcloths, so we brought some from home and left them in the trash when we checked out.

 This is considered four start luxury in Europe. If not for the noisy room, we would rate it a four star but certainly do not consider it luxury.  We felt it was too crowded and non-exclusive due to all of the conference to be considered a luxury hotel.

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