Showing posts with label cruises. Show all posts
Showing posts with label cruises. Show all posts

Monday, April 4, 2011

Oceania Marina Ship Inspection



We were lucky enough to be invited to see Oceania Cruise Line's newest ship, the M/S Marina while she was in New York City this weekend. This ship is the epitome of elegance yet not stuffy or formal. In fact, the cruise line's dress guidelines are "Country Club Casual" - meaning no gowns or tuxedos required.


One feature that stood out on this ship is Oceanias partnership with Lalique Crystal. The grand staircase when embarking had beautiful Lalique crystal accents and a Lalique Crystal Cactus table at the bottom of the steps. You'll see Lalique displayed throughout the ship.


The cabin decor was tasteful and elegant, regardless of the cabin category. There is ample storage space. With the exception of interior cabins, all bathrooms have a separate tub and shower. Deluxe oceanview cabins had a floor to ceiling window, not just a small window or porthole. Deluxe Oceanview Cabin

Suites were exquisite. The Vista and Oceania Suites were designed by Dakota Jackson and were stunning. The bathrooms and outside deck areas were huge. The Owners suite was 2,000 square feet of luxury. All of these suites come with their own private gym next to the bedrooms!


There are six restaurants onboard with excellent food. Each guest has the option of making reservations in these restaurants, which are included at no extra charge. We had a luncheon consisting of several courses from several of the restuarants and if our lunch was indicative of the food quality, you won't go wrong here. Caviar as an appetizer, a wonderful risotto, Lobster and the best chocolate mousse dessert I've ever tasted.


There is a moderate sized pool with several beds around it as well as very comfortable lounge chairs. Since the ship only carried 1,260 passengers, there was only one pool.


There are two unique features on this ship. One is an Artists Studio, where various art lessons are given (at no extra fee) throughout the cruise by an Artist in Residence. Another is a Culinary Center, where guests can take cooking classes (extra fee). The only draw back to the Culinary Center - it was located on Deck 12 and guests in suites near the Center can clearly smell the cooking as it is going on!


This ship is brand new and would be a wonderful choice for clients who want to cruise in relaxed elegance. Great option for retiree's, or a couple who have two weeks or more to travel.


Oceania currently is offering some 2 for 1 Cruise Fares in Europe with Free Airfare! One current special is a 12 day Rome to Venice itinerary on the Marina on August 26, 2011 from Rome to Monte Carlo, Cannes, Portofino, Florence (Livorno), Sorrento, Amalfi, Taormina, Corfu, Dubrovnik, Kotor, and back to Venice. Prices start at $4599. (Offers expire 8/31 and are subject to availability,free air is from certain airports).

Monday, March 14, 2011

How We Compete With Online Companies

Why is booking a vacation with us better than booking with an online company?

We have a one word answer - SERVICE. Many online agencies are all about price but not service. The value in the service you receive from us far outweighs anything you can find online. Here are a few reasons why:

- You have an advocate if something goes wrong

You can pick up the phone and call us if there is a problem with your vacation, either before or after. Flights canceled? Make sure the OLA has your e-mail address, because in many cases you may only receive an e-mail advising you of the cancellation or change and you are on your own to deal with the airline to rebook. We contact the airlines for you and rebook.

Did you arrive at the resort and find you didn't get the right room category? Or the room is not what you expected? Good luck contacting the supplier. We, on the other hand, will work immediately with the supplier to resolve the issue.

Need to file an insurance claim? You'll receive no help from an OLA. We assist with paperwork and act as a liason between you and the insurance company.

-You usually do not need to pay in full at the time of booking when you book with us

Unless you are booking after the final payment date or are booking a restricted rate that requires payment in full, you only need to pay a deposit when booking with us, with a final payment date closer to your actual travel date. That allows you to book before you may have the full payment. When booking with an online agency, you will have to pay in full at the time of booking.

- We provide expert advice about your cruise, resort or tour before you book.

We'll give you unbiased information on the resort, ship or tour you are booking, to help determine if it is the right supplier for you. We'll help find the right room or cabin category for you. We have information on your resort or ship that you won't find on your own and have many tips for booking. We know passport and visa requirements. We may have actual pictures of the resort or ship because we've been there.

Need to book a connecting flight? We know how much time there should be in between your flights to ensure you don't miss the second flight. (We've had people contact us after booking with an OLA after realizing that their connecting flights had an 18 hour layover that they didn't notice when they booked - too late for us to help).

- We have suppliers that do price matching!

Yes, in many cases we can get the price you see online. For cruises, we provide an onboard credit for each booking. We are specialists with many resorts and have a surprise welcome gift sent, or we may be able to obtain a free upgrade for you.

- We provide destination information for each booking

You won't book with us and never hear from us until final payment. We send you information on your destination, from weather to excursion information, to restaurant recommendations.


These value added items can't be found online - only by booking with us. So please keep us in mind when you want to travel!

www.promalvacations.com
516-608-0568